You can get help by accessing our Drop-in Service at:

114 Church Street, Church Gresley, Swadlincote, Derbyshire, DE11 9NR on Monday and Tuesday between 10:00am and 4:00pm.

Stuart House, Green Lane, Derby, DE1 1RS on Wednesday, Thursday and Friday between 10:00am and 4:00pm


When you first visit us you will be assessed by a volunteer Gateway Assessor, which will last between 10-15 minutes.

From this short assessment, they will determine whether:

  • a quick piece of information will answer your enquiry,
  • an interview with a generalist or specialist adviser is required,
  • you need specialist help outside of our expertise.